Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

English and Creative Writing

Ask a Librarian

Ways to Work with a Librarian

The Tredway librarians are here to help you! We have several different ways for you to communicate with us; read below to see which way works best for your needs.


Research Help Desk

During the school year, the research help desk is staffed during the following times:

Monday-Thursday: 10am-4pm, and 6pm-9pm.

Friday: 10am-4pm

Sunday: 6pm-9pm

Librarians will be available to assist you via chat from 2-4pm on weekdays. Research Help Desk student workers are available at the desk in the mornings and via chat evenings; you may also request a librarian's assistance during these times if needed or preferred. 


Meet with Us One-on-One

Working on a complex assignment?  Have you hit a dead end in your search for resources?  We are here to help you! Click on the link above to set up a time to schedule a 30 minute one-on-one session with a research and instruction librarian!


Chat with Us

You can chat with a librarian or Research Help Desk student worker while the Research Help Desk is staffed. 


Email Us

Circulation and I-Share questions (check-outs, fines, book renewals, etc.)librarycirculation@augustana.edu

Research questions: libraryinfo@augustana.edu

Liaison librarian: chrisschafer@augustana.edu


Call Us

Circulation Desk: 309-794-7310

Research Help Desk: 309-794-7206

Interlibrary Loan: 309-794-7585

Chris' Office Phone: 309-794-7642