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FYI 101: Hanson

Ask a Librarian

Ways to Work with a Librarian

The Tredway librarians are here to help you! We have several different ways for you to communicate with us; read below to see which way works best for your needs.


Research Help Desk

During the school year research assistance is available in person by Research Help Desk students. These students are available at the Circulation Desk on the 2nd floor of the library, and are available during the following times:

Monday-Thursday: 10am-4pm

Friday: 10am-2pm

The above hours apply during semesters; J-term hours may vary. 

While Research Help Desk student workers are available to help you, you may also request a librarian's assistance during these times if needed or preferred. 


Meet with Kaitlyn One-on-One

Working on a complex assignment?  Have you hit a dead end in your search for resources?  We are here to help you! Click on the link above to set up a time to schedule a 30 minute one-on-one session with a research and instruction librarian!

Each of our research and instruction librarians work with specific departments. Kaitlyn Goss-Peirce is the librarian for your FYI class. Contact Kaitlyn via email to set up an appointment.


Chat with Us

You can chat directly with a librarian or Research Help Desk student worker to have your library and research questions answered. Our chat is available during the following times:

Monday-Thursday: 10am-4pm

Friday: 10am-2pm

You can even chat directly from this research guide. Click on the yellow tab to the side of the screen labeled "Have a question?"


Email Us

Circulation and I-Share questions (check-outs, fines, book renewals, etc.)librarycirculation@augustana.edu

Research questions: libraryinfo@augustana.edu

Liaison librarian: kaitlyngoss-peirce@augustana.edu


Call Us

Circulation Desk: 309-794-7310

Research Help Desk: 309-794-7206

Interlibrary Loan: 309-794-7585

Kaitlyn's Office Phone: 309-794-7316