The Tredway librarians are here to help you! We have several different ways for you to communicate with us; read below to see which way works best for your needs.
During the school year research assistance is available in person by Research Help Desk students. These students are available at the Circulation Desk on the 2nd floor of the library, and are available during the following times:
Monday-Friday: 10am-2pm
The above hours apply during semesters; J-term hours may vary.
While Research Help Desk student workers are available to help you, you may also request a librarian's assistance during these times if needed or preferred.
Working on a complex assignment? Have you hit a dead end in your search for resources? We are here to help you! Click on the link above to set up a time to schedule a 30 minute one-on-one session with a research and instruction librarian!
Each of our research and instruction librarians work with specific departments. Garrett Traylor is the liaison librarian for your class. You can email them any time to set up an appointment.
You can chat directly with a librarian or Research Help Desk student worker to have your library and research questions answered. Our chat is available during the following times:
Monday- Friday: 10am-4pm
Sunday: 6-9pm
You can even chat directly from this research guide. Click on the yellow tab to the side of the screen labeled "Have a question?" This chat box is also available from the Home tab on this guide.
Circulation and I-Share questions (check-outs, fines, book renewals, etc.): librarycirculation@augustana.edu
Research questions: libraryinfo@augustana.edu
Liaison librarian: garrettntraylor@augustana.edu
Call Us
Circulation Desk: 309-794-7310
Research Help Desk: 309-794-7206
Interlibrary Loan: 309-794-7585
Garrett's Office Phone: 309-794-7823