"How do we know what we know, and to what extent can we be sure?"
Information literacy is the ability to “recognize when information is needed and have the ability to locate, evaluate, and use the needed information” and to use the information in an effective, ethical, and legal way once acquired (ALA "Framework for Information Literacy for Higher Education").
Learning to properly evaluate sources for yourself is an important counterpoint to the endless skepticism that can get people trapped into conspiracy theory thinking. While the peer-review process helps to screen materials in an academic context, it is still important to apply evaluation skills to scholarly sources, and especially important to apply to popular sources such as news, social media, and other internet sources. This page will help to build a foundation for you to evaluate what you find on the internet and teach you how to do a basic fact check.
One way we can evaluate a resource is through the CRAAP test. CRAAP stands for:
C-Currency : Is this source up-to-date?
R-Relevance : Is this source relevant to my research goals?
A-Authority : What is the author's background? What is the publisher known for?
A-Accuracy : Is there information I can fact-check?
P-Purpose : What is the motivation behind this research?
To evaluate your sources, review each one in response to each of the letters in CRAAP. You do not have to have positive answers for each question in order for the source to still be useful for your research, but your overall assessment should help guide whether you feel like the source is trustworthy, credible, and relevant to your specific research purposes. The test also helps consumers of information to identify the rhetorical situations (audience, author, purpose, medium, context, and content) of the media that they consume.
For each letter of the acronym, here are some additional questions we could ask ourselves as we take a closer look at a source:
Currency:
Relevance:
Authority:
Accuracy:
Purpose:
The Silent S
We often tell our students that after the CRAAP test comes the silent S -- the gaps and silences in the source. Example questions you can ask to evaluate the Silences include:
The CRAAP(S) Test is a good way to start learning how to evaluate sources, but it is not the only way. Another way we can evaluate sources is through lateral reading. For more information about lateral reading, please visit the tutorial here.
The CRAAP Test was developed by Sarah Blakeslee and other librarians at California State University. Read more via:
Blakeslee, Sarah. "The CRAAP Test." LOEX Quarterly, vol. 31, no. 3, 2004, https://commons.emich.edu/loexquarterly/vol31/iss3/4.
Trying to figure out if something you see on the Internet is real or not? Try:
The SIFT Method
For more information about the SIFT method you can read the free, short ebook: Web Literacy for Student Fact Checkers by Mike Caulfield (Washington State University).
Lateral reading helps you determine an author's credibility, intent, and biases by searching for articles on the same topic by other writers (to see how they are covering it) and for other articles by the author or organization that you're checking on. This is one of the strongest tools in your fact checking toolkit. Ideally lateral reading is an essential part of both the CRAAP test (notably the "Can you verify any of the information in another source or from personal knowledge?" question under the "Accuracy" criteria) and SIFT method (essentially Step 3's "Is there a consensus for the information provided?"), but it might help to understand this as a strategy of its own.
You can learn more about this strategy using the library's Evaluating Sources Using Lateral Reading tutorial (optional for FYI, also listed on the Home page).
Research often requires reviewing large amounts of material at a time. Active reading strategies can significantly increase learning new information.
Consider the 5 step SQ3R strategy from Metodes.Iv's Toms Urdze:
Before reading skim the material:
Before reading a section, formulate questions and do the following:
Wikipedia is the biggest encyclopedia ever created. It exists in hundreds of languages. Anyone may contribute by writing or editing articles, and articles are developed over time, which means articles can be of varying quality. It is important for readers to recognize whether an article is a good or poor. To evaluate Wikipedia article quality, look in three places: the article's text and references, the article's "talk" page, and the page's edit history.
Again, when researching a topic, one of the first things you might do is head to an encyclopedia or Wikipedia to get a basic sense of what the topic is about or to find some keywords to use in a library database search. This is a good strategy!
For an academic report or presentation, however, you usually wouldn't cite Wikipedia itself, but rather you would cite the references that provide whatever information you're interested in. Doing this allows you and your professor to verify that your information is coming from a reliable source. Have a look at the below image, taken from the Black Lives Matter Wikipedia page, for an example of where to find references in a Wikipedia.
If for whatever reason you want to cite an entire Wikipedia page (for instance, because there are so many basic facts on it that it wouldn't make sense to cite each of the facts individually), always cite the Permanent link version of the page. This will provide a snapshot of the Wikipedia page in time, which is better for citation purposes than just citing a page that might (and will) change tomorrow.