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Research Support

Research support for the Augustana Community

Ways to Work with a Librarian

The Tredway librarians are here to help you! We have several different ways for you to communicate with us; read below to see which way works best for your needs.


Research Help Desk

During the school year research assistance is available in person by Research Help Desk students. These students are available at the Circulation Desk on the 2nd floor of the library, and are available during the following times:

Monday-Friday: 10am-2pm

The above hours apply during semesters; J-term hours may vary. 

While Research Help Desk student workers are available to help you, you may also request a librarian's assistance during these times if needed or preferred. 


Chat with Us

You can chat directly with a librarian or Research Help Desk student worker to have your library and research questions answered. Our chat is available during the following times:

Monday- Friday: 10am-4pm, 6-9pm

Sunday: 6-9pm

You can chat with us anywhere you see a yellow tab on the screen that says "Have a question?"


Meet with Us One-on-One

Working on a complex assignment? Have you hit a dead end in your research? We are here to help you! Click on the link above to set up a time to schedule a 30 minute one-on-one session with a research and instruction librarian!

Each of our research and instruction librarians work with specific departments. Not sure which librarian works with your area of study? Look at the list of liaison librarians to see who your librarian is!


Email Us

Circulation and I-Share questions (check-outs, fines, book renewals, etc.)librarycirculation@augustana.edu

Research questions: libraryinfo@augustana.edu

Special Collections questions: specialcollections@augustana.edu


Call Us

Circulation Desk: 309-794-7310

Research Help Desk: 309-794-7206

Special Collections: 309-794-7643

Interlibrary Loan: 309-794-7585