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Research Support

Research support for the Augustana Community

Ways to Work with a Librarian

The Tredway librarians are here to help you! We have several different ways for you to communicate with us; read below to see which way works best for your needs.

Research Help Desk

During the school year, the Research Help Desk is staffed during the following times:

Monday-Thursday: 10am-4pm, and 6pm-10pm.

Friday: 10am-4pm

Sunday: 6pm-10pm

The above hours apply during semesters; J-term hours may vary. 

Librarians will be available to assist you at the Research Help Desk from 1-4pm on weekdays. Research Help Desk student workers are available at the desk in the mornings and evenings; you may also request a librarian's assistance during these times if needed or preferred. 

Chat with Us

You can chat directly with a librarian or Research Help Desk student worker to have your library and research questions answered. Our chat is available when the Research Help Desk is staffed.  

Meet with Us One-on-One

Working on a complex assignment? Have you hit a dead end in your research? We are here to help you! Click on the link above to set up a time to schedule a 30 minute one-on-one session with a research and instruction librarian!

Each of our research and instruction librarians work with specific departments. Not sure which librarian works with your area of study? Look at the staff directory to see who your liaison librarian is!

Email Us

Circulation and I-Share questions (check-outs, fines, book renewals, etc.)

Research questions:

Special Collections questions:

Call Us

Circulation Desk: 309-794-7310

Research Help Desk: 309-794-7206

Special Collections: 309-794-7643

Interlibrary Loan: 309-794-7585