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About Us

Billing Inquiries 

For questions regarding fines and fees, please contact the Circulation Department by calling (309) 794-7310 or emailing librarycirculation@augustana.edu.

Lost Items

After an item is overdue for 35 days, it reaches “Lost” status. At that time, patrons are billed for the replacement cost. The minimum replacement cost for books is $60 and the cost for audio-visual materials is $100. For library materials whose value exceeds the minimum replacement cost, the costs may be higher and are set at the discretion of library personnel.

In some instances, with prior approval, patrons may have the option to purchase a new, identical, legally produced copy of the lost item. Upon receipt, the copy will be subject to approval by a librarian before being accepted and added to the collection. Contact the Circulation Department before attempting to replace an item.

If items are found to be billed in error, the replacement cost will be waived.

Lending Policy Chart

Item Type Students Faculty/Staff I-Share Patrons Public Patrons

Books from general collection (1st and 3rd floor)

Lending period: Items will check out until the last day of the term (semester, J-Term, or summer J-Term). Summer check out ends on the first day of the fall semester. (2 renewals allowed)

Fines & Fees: $60 replacement cost if lost/damaged

Lending period: Items will check out until the last day of the term (semester, J-Term, or summer J-Term). Summer check out ends on the first day of the fall semester. (2 renewals allowed)

Fines & Fees: $60 replacement cost if lost/damaged

Lending period: 4 weeks (2 renewals allowed)

Fines & Fees: $60 replacement cost if lost/damaged

Lending period: 4 weeks (2 renewals allowed)

Fines & Fees: $60 replacement cost if lost/damaged

Videos from general collection (1st and 3rd floor)

 

Lending period: 16 weeks (2 renewals allowed)

Fines & Fees: $100 replacement cost if lost/damaged

Lending period: 16 weeks (2 renewals allowed)

Fines & Fees: $100 replacement cost if lost/damaged

Lending period: 2 weeks (2 renewals allowed)

Fines & Fees: $100 replacement cost if lost/damaged

 

Lending period: 2 weeks (2 renewals allowed)

Fines & Fees: $100 replacement cost if lost/damaged

 
Leisure Books

Lending period: 4 weeks (1 renewal allowed)

Fines & Fees: $60 replacement cost if lost/damaged

Lending period: 4 weeks (1 renewal allowed)

Fines & Fees: $60 replacement cost if lost/damaged

Not applicable Not applicable
Leisure DVDs

Lending period: 3 days (1 renewal allowed)

Fines & Fees: $100 lost/replacement fine

Lending period: 3 days (1 renewal allowed)

Fines & Fees: $100 replacement cost if lost/damaged

Not applicable Not applicable
Reserves (hourly)

Lending period: 2 or 4 hours

Fines & Fees: $60 replacement cost for books or $100 replacement cost for DVDs if lost/damaged

 

Lending period: 2 or 4 hours

Fines & Fees: $60 replacement cost for books or $100 replacement cost for DVDs if lost/damaged

Not applicable Not applicable
Reserves (daily)

Lending period: 1 or 3 day

Fines & Fees: $60 replacement cost for books or $100 replacement cost for DVDs if lost/damaged

Lending period: 1 or 3 day

Fines & Fees: $60 replacement cost for books or $100 replacement cost for DVDs if lost/damaged

Not applicable Not applicable
Puzzles & games

Lending period: 2 weeks

Fines & Fees: $60 replacement cost for books or $100 replacement cost for DVDs if lost/damaged

Lending period: 2 weeks

Fines & Fees: N/A

Not applicable Not applicable